This is what 'no costs guaranteed' means

You just spent a lot of money on a new car only to have to spend a lot more within just a few months because it needs maintenance or repairs. Despite having bought a pre-owned car with a warranty or having spent extra money on a warranty. If you buy a used car from us, that won't happen to you. We guarantee that for the first 12.000 kilometers or first year* after purchase you will have no unexpected costs on your new car. If that is the case, we will solve it. This is one of the reasons why buying a used car from us is risk-free.

Practical example

You purchase a beautiful stationwagon with a 12 month warranty from your local dealership. However, after 2 months and 5.000 kilometers of use, the battery dies, so you call the used car company where you bought the car to have it replaced free of charge. After all, you have a 12 month warranty on the car, so it won't cost you anything. Sadly, it turns out the exact opposite is the case: the terms and conditions state that the warranty covers the engine and the gearbox, but not the battery. Replacing it will therefore cost you money, despite the warranty.

Had you purchased the same stationwagon from Bynco, you would also have had a 12 month warranty, plus we would have told you that the BOVAG warranty does not apply to the battery. However, because we promise you no expenses and no worries in the first 12.000 kilometres or first year*, we would have solved and paid it.

*Whichever is reached first.

Exceptions 

We must be honest, there are situations in which we do not cover the costs:

• If you've driven more than 12.000 kilometres or if the delivery date of the car is more than a year ago*;
• If the defect or the maintenance requirement is caused by your actions, e.g. by overloading or incorrect operation of the car, reckless driving and negligence;
• If it is covered by your car insurance, the BOVAG warranty, or the manufacturer's warranty;
• In the event of external circumstances, i.e. when a defect is caused by water, hail or storm damage, a bad road surface or another road user;
• If no permission has been given for the repair, maintenance or modification (tuning, lowering, etc.) of the car.

*Whichever is reached first.

Warranty conditions

Click this link if you would like to know more about the BOVAG warranty conditions.